COVID-19 Support and Response
COVID-19 Support and Response
As COVID-19 impacts communities all over the world, Global GreenTag has introduced a COVID-19 response this year to safeguard the continuity of service for our clients and maintain this important service for the industry
Our team is committed to maintaining effective assessment and certification
processes while we ensure we do our utmost to minimise any impacts or disruption
on workflowwhile we endeavour to monitor, review and manage communications
and required information provision from clients closely.
We also aim to keep our customers updated of our latest responses and measures.
We further understand that some clients' capability to provide the necessary
information updates to maintain or renew certification processes may be jeopardised
or hampered during this unprecedented and difficult time, hence we have adopted
some 'COVID-19 flexibility' arrangements as follows:
- For currently certified products that have no changes to declare during
the re-certification, we offer the opportunity to extend your certification
cycle for maximum 36 months (no extensions beyond this period will be given),
under condition that the applicant must nonetheless try and complete the
information request as soon as possible and the data submission is not beyond
the end of the 3-year recertification cycle. Global GreenTag will be provided
with updates quarterly as agreed;
- For project teams that have currently certified products that have
changes to declare but have difficulties in collecting the necessary
information due to the pandemic and post-pandemic situation we also offer the
opportunity to extend your certification cycle for 12 months without further
information provision, provided you inform us of the general nature of the
changes. We may agree to extend your certification cycle for another 24 months
(no extensions beyond this period will be given), under condition that the applicant
must nonetheless try and complete the information request as soon as possible
and the data submission is not beyond the end of the 3-year recertification
cycle. Global GreenTag will be provided with updates quarterly as agreed;
- For projects that are utilising the COVID-19 extension, the applicant
must submit all the required data 3 months or 6 months (case by case) prior to
the end of 3-year certification cycle. Failure to do so will result in the
suspension of current certification, unless the applicant agrees to engage in
next cycle of recertification in the form of a written contract. Global
GreenTag International has full discretion with respect to any actions to be
taken or determinations to be made in connection with this agreement.
- Coming into year of 2022, we are starting to see businesses exhibiting
great adaptability in response to COVID-19, and therefore we will evaluate the
application of the COVID-19 extension in a case-by-case basis
- This policy will be reviewed again as the situation unfurls, but no
later than 12 months from 31st December 2022.
Global GreenTag will continually review our own Human Resources and 'work
from home' response to the COVID-19 issue, aligned with the advice of health
authorities and decisions of governments across Australia and in each country
that we operate to optimise the potential for all our team members to continue
to be safe and stay healthy. We seek your understanding if at some time any
particular staff member is not immediately available as work schedules vary.
Please Contact Us through email or phone if you have any questions, concerns or
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